Privacy Policy
Last Updated: August 30, 2026
Vicentino Ceramic Tile LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit https://vctilellc.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Information We Collect
We collect several types of information from and about users of our Website, including:
- Personal information you provide directly, such as your name, email address, phone number, mailing address, and details about your project when you fill out a form or request a quote.
- Information collected automatically as you navigate the Website, such as your IP address, browser type, device information, and usage details.
How We Use Your Information
We use the information we collect to:
- Provide you with the services, estimates, and information you request.
- Respond to your inquiries and contact you about your project.
- Send appointment confirmations, reminders, and service-related updates.
- Send marketing communications where you have consented to receive them.
- Improve and maintain our Website and services.
SMS / Text Messaging
We offer two separate and independent text message programs, and you may opt in to either one, both, or neither. Consent to receive text messages is never a condition of purchase or of using our website or services, and you may submit a request without opting in to either program.
- Transactional messages. If you check the transactional opt-in box on our form, you consent to receive transactional messages from Vicentino Ceramic Tile LLC. These messages may include appointment reminders, order confirmations, and account notifications among others.
- Marketing and promotional messages. If you check the marketing opt-in box on our form, you consent to receive marketing and promotional messages from Vicentino Ceramic Tile LLC, including special offers, discounts, new product updates among others.
For both programs, message frequency may vary and message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Opting out of one program does not opt you out of the other; reply STOP to stop all messages from us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service vendors strictly to provide the services you request (such as appointment scheduling). All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to remember your preferences and help us understand how the Website is used. You can set your browser to refuse cookies, though some parts of the Website may then be inaccessible.
How We Share Your Information
We do not sell your personal information. We may disclose personal information to service providers who perform functions on our behalf, to comply with a legal obligation, or to protect our rights, property, or safety and that of others.
Data Security
We have implemented measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no transmission of information over the internet can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the details below.
Children’s Privacy
Our Website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date this policy was last revised appears at the top of this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us by email at contact@vctilellc.com, by phone at +1 (877) 362-5191, or by mail at 2934 Jenny Pl, Philadelphia, PA 19136.
